How to optimize the management of orders with HioScreen (KDS)

The use of HioScreen, also known as KDS, is a valuable tool for any business of hospitality that seeks to increase the efficiency and accuracy in your daily operation. . With HioScreen, orders can be sent directly to the kitchen or the bar, allowing for a faster preparation and accurate food and drinks. In addition, the function of tracking of orders in real-time HioScreen also helps the business to keep customers informed about the status of your orders and to enhance customer satisfaction. In this blog, we will explore in detail how HioScreen can improve the daily operation of a hotel business

In the world of hospitality, efficiency and speed are key to success. And one of the areas where this is particularly important is in the management of customer orders. With HioScreen, also known as Kitchen Display System (KDS), hospitality companies can improve the efficiency and accuracy of their ordering process, which can have a significant impact on customer satisfaction and business profitability.

What is HioScreen?

HioScreen is an order display system for restaurants that replaces typical paper tickets with a digital display in the kitchen. Instead of printing orders on paper and taking them to the kitchen, orders are entered directly into the HioPos POS system and appear on the kitchen screen in real time.

What are the advantages of HioScreen?

  1. Increased efficiency: With HioScreen, orders are displayed on the kitchen screen in real time, meaning that cooks can start preparing orders immediately. In addition, orders can be organized by table or by time, allowing chefs to prioritize orders according to their urgency and ensure that customers receive their food on time.
  2. Reducing errors: Paper tickets can be difficult to read and can be easily confused. With HioScreen, orders are clearly displayed on the screen, reducing the possibility of errors and confusion. In addition, orders can be sent directly from the POS system to the kitchen screen, which means that there is no need for waiters to take orders to the kitchen, reducing the possibility of errors in the process.
  3. Improves accuracy: HioScreen allows kitchen to confirm that they have received the order and mark items as they are prepared. This means that orders can be updated in real time, allowing waiters to inform customers about the status of their order and provide accurate estimates of when their food will be served.
  4. Improved communication: HioScreen facilitates communication between waiters and kitchen. Waiters can see the status of orders on the screen and update customers accordingly. In addition, kithen can add notes and comments to orders, allowing waiters to inform customers about possible delays or problems in the preparation of their food.
  5. Easy to use: HioScreen is easy to use and can be customised to suit the specific needs of each restaurant. In addition, the system can be easily integrated with the HioPos POS system, allowing for a smooth transition and easy integration with the restaurant’s other management tools.

In short, HioScreen is an essential tool for any hospitality business looking to improve the efficiency and accuracy of its ordering process. With its ability to improve communication, reduce errors, improve accuracy and improve efficiency, HioScreen can make a significant impact on customer satisfaction and business profitability.

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